Corruption Reporting

Report Official Corruption within Customs
Corporate Services Forms Report Corruption

Help us to fight Corruption, by Saying NO to Corruption. 

Official Corruption Reporting, Internal Audits

How can I report an incident to PNGCS Internal Affairs?

Internal Affairs exists to regulate Customs Officers to be professional, committed and accountable. If you know of any Customs Officer engaging in corrupt practices, you can report them to Customs by filling in this form:

Write a letter

The Director Internal Affairs
PNG Customs Service
PO Box 923, Port Moresby

Call an Internal Affairs duty officer

Direct Line: 📞+675 7220 0670

Send an email
incident2report@customs.gov.pg
Visit our Internal Affairs office

Right Wing, 2nd Floor,
Moale Haus, Melanesian Way,
Waigani, POM, NCD

What are “WE” (Internal Affairs) about?

Internal Affairs (IA) is an independent Division reporting directly to the Chief Commissioner of Customs. IA is a model specifically used to fight Corruption within PNGCS.

Our Vision

The pinnacle of integrity, ethics and professionalism and provide the best sense of security to the PNG Customs Service and all its stakeholders.

Our Mission

Committed to fighting corruption through deterrence, prevention and education and maintaining and ensuring a high standard of integrity, ethics, professionalism and security.

How we plan to achieve our Vision and Mission:

  • Establish and maintain relevant Policies that deal with corruption, bribery, fraud and security;
  • Undertake thorough Internal investigations into staff misconduct and recommend appropriate disciplinary actions in relation to breaches of the Public Service Management Act, Customs Act (other acts committed in breach of the Act by Customs Officers; ie; Summary Offences Act, Public Finance Management Act and the Criminal Code);
  • Education and awareness on Integrity, Ethics, Corruption, Fraud, Bribery and security and make staff fully aware of its implications;
  • Carry out security inspections and assessments on all Customs assets and properties and make recommendations to the Chief Commissioner on best practice and how to improve or secure all properties whether fully owned by PNGCS or hired, rented etc;
  • Conduct Integrity checks on Investigations carried out by investigations sections within PNGCS, passenger processing, files and records security, uniforms usage, vehicle privileges / use etc.
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