General Enquiries: 312 7500



For normal commercial flights only one airport in Papua New Guinea (PNG) has a full-time Customs, Immigration and Quarantine presence. That airport is Jacksons International Airport located in Port Moresby.

Currently all visitors to PNG travel through Jackson's International Airport and transfer to domestic airlines to complete their journey to locations within PNG.

Operators should note that any aircraft arriving from, or departing to, overseas destinations may only do so from a Customs approved airport. Some smaller airports around the country are approved to accept mine supply flights and private/chartered flights but as Customs and other agencies do not have a full-time presence at these airports, operators should check with Customs before finalising their flight plans. Operators are required to obtain prior approval from Customs for flights into and out of non-international airports. Operators must submit a Request for Approval to Customs within the time limits specified to allow relevant border agencies to consider the applications. The first point of contact for requests for flights carrying passengers and crew to or from non-international airports is Customs and the request must be lodged with Customs at least 30-days before the intended arrival or departure date.

Private aircraft or commercial aircrafts carrying less than 10 passengers must lodge their request with Customs within five clear working days before the intended arrival or departure date.

Notification of Fight Movement

Prior notification of flight movement must reach Customs, three (3) hours prior to the aircrafts arrival, unless the flight time is less than three (3) hour, prior notice may be provided one hour in advance.

Exceptions in Respect of Customs Airports

Under certain circumstance, an aircraft from overseas may be allowed to land at a place other than an approved airport. Such circumstances would be:

  • A forced landing;
  • Aircraft engaged in search & rescue operations;
  • Military aircraft not carrying dutiable cargo;
  • Aircraft in respect of which written permission has been given by Chief Commissioner of Customs;
  • Operators must advise PNG Customs urgently if any of the above is taking place.


Operators must liaise with the Department of Transport and the Civil Aviation Authority to obtain the necessary flight permits after getting approval from PNG Customs to arrive at or depart from a non-international airport. In granting approval to land or depart under Section 25(3)) of the Customs Act, c onsideration will be given to resource implications and the adequacy and availability of existing facilities for processing international passengers.

Customs will formally notify the operator of its decision and of any conditions imposed under Section 25(4) of the Customs Act . The appropriate regional Customs office will contact the operator after approval to discuss processing arrangements.


If the flight is approved, the following conditions will apply. (Please note that other conditions might also be imposed).

Provision of Advance Passenger Information (API)

Under the Customs Act operators are obliged to provide a report on all passengers and crew on board in advance of the flight arrival or departure, and must do so within strict time limits. Failure to comply attracts heavy fines.

Pay associated costs

Pay any Customs, Immigration or Quarantine clearance costs that might be applicable. This will vary from flight to flight depending on airport location and the time of arrival or departure. Costs may include costs for officer travel, accommodation, overtime and potential airport infrastructure changes that may be necessary to provide a secure processing environment.

A breach of one or any of the conditions imposed by Customs under section 25(4) of the Customs Actattracts heavy fines in addition to possible forfeiture.

Customs, Immigration and Quarantine will provide the operator with separate accounts after completion of the flights

Temporary Imports/Export – Hand Carried

Request for approval for temporary imports must be submitted together with the appropriate documents. When approved, these goods must comply with conditions of the temporary import, and must be taken out/ re-exported before or by the date of the expiry period the items is authorised to be in PNG. Full import duty and other fees may be charged on the item if there is evidence of non-compliance.

Similarly, any item temporarily exported or taken out of the country must have an export certificate endorsed by PNG Customs. Upon return of the same item back into PNG, this certificate of export must be present to Customs for verification. Failure to do so may attract imposing of Customs Import duty.